Kds Computer Monitors
Better Computer Systems, Better Restaurant POS Equipment Performance!
Looking for the right computer system for your restaurant? Regardless of whether you are looking at a system for your office or restaurant, there are a couple of things you should keep in mind when installing systems that will handle all your office data and help you operate your business properly.
1. Network cables. The majority of systems are PC-based, designed to run on Microsoft Windows technology. This means that the workstations and computer equipments most likely will communicate over standard Ethernet networking. Although wireless communications have been the talk of the town these days, it is still highly recommended to “hardwire” as many of the stations as possible. Some vendors include this service in their bid; while others specify that cabling must be arranged with a third-party vendor.
Inspite of who does the cabling, it will need to be completed and tested before installation of the equipment. Each computer equipment needs to have a cable drop. A cable drop is the wiring between a computer and its Ethernet transceiver.
For a restaurant POS system, the restaurant should be wired with CAT 5 or 6 network cabling that runs from every conceivable POS workstation, remote printer or KDS, office computer, hostess station, delivery order desks, cashier stations and network server to a “home run” area such as a central patch panel, preferably located in your telephone or electrical room or closet. Cabling routes need to ensure that cables are at least 24 inches from fluorescent fixtures, neon transformers and electrical motors, as these devices can interfere with the communication of each devices.
2. Electrical. Installing a dedicated and isolated circuits for your POS equipments such as your POS computers, network devices such as hubs and routers, and phone systems that can share. There must be no other electrical equipment on this circuitry. Preferably, your network, phone, and electrical service will be near one another. An isolated circuit means its a separated ground from the main electrical service. This helps prevent spikes and surges that may damage motherboards and hard drives. Note, however, you may still want to use surge protectors at each workstation.
3. Designing workspace. When it’s time to design your workstation area, make sure to leave some extra space to comfortably fit your needed equipments. A flat roomy space for server stations should be large enough to hold a computer monitor, guest check printer, and possibly a credit card terminal if you are planning to use separate credit card equipment. Make sure you leave enough space directly underneath the tabletop to hold your computer, surge protector, power strip and UPS.
If you’re planning to place your workstations on millwork surfaces such as granite or woodwork, have your contractor pre-drill holes to place cables or power cords beneath the surface. A 2-inch hole should be enough space for cords and cables on most POS systems.
For cashier and bartender stations, the tabletop space should also be ample enough to fit a cash drawer and an order confirmation customer display. Most cash drawers have a footprint (space requirement) of 15- to 17-inch depth; 16- to 20-inch width; and 3.5 to 4 inch height. Be sure to get the drawer specifications from your supplier in advance if you are building a custom countertop so that the drawer is recessed into or underneath the counter.
4. Service plans, as part of your system. Your supplier may offer some type of service plan as part of your original purchase. The fact is, business grade systems are composed of materials that are not built to last forever especially in retail establishments like a restaurant. Printers will eventually break, fans will slowl fail, and hard drives will crash. How often is dependent upon the conditions under which they operate. Dirt, dust, heat and moisture are the most common terror to office and restaruant POS equipment.
There are those people who rarely experience problems wih their computers while others continue to deal with same problems. The best thing a retail business owner can do is to invest in good equipment and maintain it to prevent future damages. Many restaurant POS solutions provider will offer ongoing service agreements that are basically extended warranties. The annual cost for these services usually ranges from 10 percent to 20 percent of the original purchase price.
Computer systems represents as a sizable investment. But if you set a time to make sure that the above steps are included in your checklist, then you are more likely to be rewarded a return on your investment by getting the most from your system in cost reduction, labor savings, and ensuring that you can account for all cash.
The Author of this article is the Customer Relations VP at POS-for-Restaurants.com — With over 20 years of restaurant experience that helps ensure that your technology is more efficient and your business more profitable .
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